Legal
Cookie notice.
The cookies and similar technologies GIFT City Gateway uses on this website and client portal, what each one does, and how to control them.
Applies to giftcitygateway.com and the GIFT City Gateway client portal
| Category | What it does | How long it lasts |
|---|---|---|
| Authentication | Keeps you signed in to the client portal and links your session to your engagements. Without it the portal cannot function. | Session, plus a refresh token until you sign out |
| Functional preferences | Remembers interface choices such as the last calculator you used, filter selections and dismissed notices. | Up to 12 months |
| Aggregate analytics | Counts page views and journeys in aggregate so we can see which services and insights are useful. Not used to build advertising profiles. | Up to 24 months |
| Live chat | Our chat provider sets a cookie so a conversation continues if you move between pages or return later. | Up to 12 months |
1. What cookies are
Cookies are small files a site stores in your browser. We also use closely related technologies — local storage and session storage — to keep you signed in and to remember preferences. This notice covers all of them.
2. What we do not do
We do not sell data collected through cookies, we do not run third-party advertising networks on this site, and we do not use cookies to profile you for advertising elsewhere.
3. Controlling cookies
You can delete or block cookies in your browser settings at any time. Blocking authentication cookies will prevent you from signing in to the client portal, and blocking functional cookies may reset preferences on every visit. The public website remains fully readable either way.
- Browser settings let you clear existing cookies and block future ones, per site or globally.
- Private or incognito windows discard cookies when you close them.
- To stop live-chat cookies, close the chat widget without starting a conversation.
4. Changes and contact
If we add or remove a technology that sets cookies, this page is updated. For questions about cookies or any other data-handling matter, write to engage@giftcitygateway.com. Our full Privacy Policy explains how enquiry and engagement information is handled.