Privacy policy.

1. Who we are

GIFT City Gateway is an advisory practice supporting entities establishing and operating in India's International Financial Services Centre at GIFT City, Gandhinagar. This policy explains how we handle information you share with us through this website, our client portal, and our engagements.

2. Information we collect

We collect only what we need to assess, scope and deliver an engagement:

• Contact and enquiry details you submit — name, work email, phone, company, role, jurisdiction and the requirement you describe.
• Engagement information — service requests, correspondence, documents you upload to the portal, and the status history we maintain against your matter.
• Account information — the email address and profile details used to sign in to the client portal.
• Technical information — standard server logs and aggregate usage data used to keep the site secure and reliable.

3. How we use your information

We use your information to respond to enquiries, prepare scopes and fee estimates, deliver engagements, meet our own record-keeping and regulatory obligations, and send you service updates about matters you have raised with us. We send marketing communications only where you have asked for them, and every such message carries an unsubscribe option.

4. Legal basis and consent

Where you submit an enquiry, you consent to us contacting you about it. Where we act on an engagement, we process information to perform our contract with you and to comply with applicable law. You may withdraw consent to marketing at any time without affecting an active engagement.

5. Disclosure to third parties

We do not sell your information. We disclose it only to: professional service providers engaged on your matter under confidentiality obligations; regulators, authorities and registries where a filing or response requires it; and technology providers who host our website, database and email infrastructure under contractual data-protection terms. Any disclosure outside these categories is made only with your instruction.

6. Security

Portal access is authenticated, and client records are protected by row-level access controls so that each client account can reach only its own data. Documents are stored in access-controlled storage. Access within our team is limited to the personnel working on your matter. No system is absolutely secure, so we ask that you do not send sensitive material through unsecured channels where the portal is available.

7. Retention

We retain engagement records for as long as the engagement is active and thereafter for the period required by professional, tax and statutory record-keeping obligations. Enquiry records that do not convert into an engagement are retained for a reasonable period to maintain continuity of correspondence, then deleted or anonymised.

8. Your rights

You may request access to the personal information we hold about you, ask us to correct it, ask us to delete it where we are not required to retain it, and object to marketing. To exercise any of these rights, write to us using the contact details below. We will respond within a reasonable period and may ask you to verify your identity first.

9. Cookies and analytics

We use functional cookies to keep you signed in and to remember portal preferences, and aggregate analytics to understand how the site is used. We do not use cookies to build advertising profiles.

10. Changes and contact

We may update this policy as our services or obligations change; the current version is always published on this page. For any privacy question or request, contact engage@giftcitygateway.com.